From: route@monster.com
Sent: Thursday, December 29, 2016 6:18 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: csr dallas
This resume has been forwarded to
you at the request of Monster User xapeix03
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JAMES VANBUSKIRK 10904 BraemoorDr Haslet, TX 76052 Home: 817 230 4386 Mobile: 214 773 924 jmsv2j@Yahoo.com TELECOMMUNICATIONS/NETWORK
ENGINEERING PROFESSIONAL
Delivering
Vision and Leadership for the Enterprise
PROFILE
Highly experienced
telecommunications and Network Engineering professional with a record of
developing and supporting successful, high return-on-investment (ROI)
projects and solutions incorporating a wide range of applications and
technologies within the telecommunications industry. An expert in the
commissioning and validation of multiple projects consistently delivered on
time and on budget. Talented,
results-driven technologist, with a record
of success in projects requiring in-depth knowledge and solid
experience working with complex, cross-platform systems. Consistently recognized and tasked to improve
organizational effectiveness and efficiency through expertise that aligns the
business processes and infrastructure to realize cost savings, accelerate
performance, and sustain strategic flexibility to create a competitive
advantage for the organization. ·
Technical experience in developing leading-edge solutions. Applied knowledge of product design, development and
validation engineering, and leading-edge products / technologies synergized
with industry and business skills to translate client business requirements
into specific system, application, and process solutions. ·
Adept at quickly and successfully responding to ever-changing
environments and situations, able to consistently achieve goals within
critical project deadlines, and able to leverage an eye for detail to ensure
the quality and accuracy of projects. CORE COMPETENCIES
Program Management
• Telecommunication System Design • Effective Design / Engineering Process Improvement
• Operations Architecture • Implementation Strategies • Regulatory Compliance Network Planning /
Design / Administration • Client Relationship Management • Performance
Optimization Strategic Planning
• Telecommunications PROFESSIONAL EXPERIENCE
TechnicianFort Worth07/2014 -
Present UPS The Internal/External Customer Technical
Support Representative provides technical support to UPS shippers who use UPS
shipping systems and internal UPS employees. Representatives ask
questions to ascertain the root problem and follow troubleshooting procedures
to resolve the issue. Maintain all network equipment. Also Install,
repair, and troubleshoot scanners, printers, software and any other equipment
that pertains to the package shipping equipment and includes upgrading and
troubleshooting UPS servers, PC’s, and network equipment. Hardware Technician
Fort Worth AIG Global Services Assists the help desk, operations, and
systems personnel through the performance of problem determination and resolution
for network, mainframe, mid-range, and open systems hardware. Willingness to
learn about operations and procedures for hardware related issues,
established standards and procedures that are required to effect timely
problem identification, bypasses and repairs. Assist in the installation and
relocation of all network, mainframe, mid-range, and open systems hardware.
Ensure system availability by effectively utilizing the change management
process. Update documents reflecting Data Center hardware locations, copper
and fiber circuit schedules, and planned power utilization. Assist in
hardware implementations for network, mainframe, mid-range, and open systems
requirements. Assist in hardware installation and project coordination.
Perform configuration and preparation of equipment per customer
specifications. Support Operation and disaster recovery testing and repairs.
Provide on-site smart hands support for all customers and equipment. Other
activities as assigned or required. JAMES
VANBUSKIRK
PAGE 2 United States EmbassyLondon, England
London State Department Senior Telecommunications Engineer
Provide technical
expertise to the management of telecommunications systems to ensure
availability, reliability, and stability of services / components for United
States Embassy and remote locations. Coordinate required hardware and
software application related maintenance, monitoring, incident management,
problem management, change management, and capacity planning activities
within voice services. Configure, install, and maintain updates and
patches. Maintain configuration guidelines and perform periodic system
audits. Troubleshoot problems for internal and external
users. Develop recommendations for components and new product
implementations. ·
Designed
networks and requirements list for Presidents Bush / Obama, Secretary of
State Rice / Clinton, and other Congressional Delegation (CODEL)
visits. Successfully supervised the installation of all communication
lines for state visits. ·
I was
assigned to provide technical support for the US Olympic Committee that was
assigned to the US Embassy. This was an excellent outcome with very minimal
faults. ·
I assisted in
a successful Installation and Upgrade of our CS1000 Switch to CSK 1000 and
upgraded our Meridian Mail to Call Pilot 5.0. ·
Received a
Franklin Cash Award for Innovation and Creativity in Telephone Creativity.
Improved quality of communication services through the introduction of Mobile
GSM Gateway ·
Provide
programming, installation, maintenance, and repair for Meridian 81C (Nortel
Communications Server 1000), Meridian 11C, BCM50/20/400 Norstar, Meridian
Mail, and Call Loggers. ·
Provide MACs
for all Switches and PBX Systems and provide programming for ACD, Backup,
Trunks, Least Cost Routing, and all the other programming. ·
Continuously
maintained maximum levels of efficiency through the introduction of new
systems including Call Management Systems. Completed numerous projects
including changing AT&T Spirit System with BCM 400 and replaced a Norstar
Switch with BCM 50; upgraded Call Logging System to Novalog IP Suite Call
Management. ·
Maintain,
troubleshoot, and communicate with the local vendors who are providing,
Kilostream Private Circuits, T-1, ISDN2e, ADSL, Tie Lines, ISDN 30, BRI, and
VPN circuits for the Embassy. ·
Maintain,
operate, program, and troubleshoot switches including Option 81C, Option 11C,
BCM 50 and200/400, Norstar, Avaya IP Office 6.0, Panasonic, as well as
AT&T Systems. ·
Maintained
budgets for each visit from President Bush, President Obama, and Secretary of
State. Budget value of up to $200,000 per presidential visit. ·
Maintain,
operate, and repair the following telecommunications and Network equipment;
Routers, PC’s, Printers, Hubs, PBX switches, Patch Panels, Telecommunications
and Network Infrastructure British TelecomLondon, England
12/2005 – 01/2007 Customer Service Engineer Installed, moved,
and modified telecommunications and related equipment according to job order
specifications, standards, and procedures. Diagnosed equipment
malfunctions as well as repaired PBX and Switch equipment. Maintained
and repaired telecommunications systems and equipment according to
manufacturer recommendations and specifications. Determined the
telecommunication needs of each client, made recommendations, and proposed
facilitation of equipment installations. Developed telecommunications
processes and procedures to decrease system downtime. ·
Providing
customer facing field based support for telecommunications systems;
installing and maintaining digital and analogue circuits for commercial and
private clients which included ISDN, PSTN, and ADSL circuits. ·
Utilized
diagnostic tools correctly to identify customer faults such as CSS Software
program and BT Line test to verify the circuits have no faults on the line. ·
Managed
installation, troubleshooting, and fault rectification of ADSL equipment. ·
Terminated
and troubleshot Cable Plant equipment inside Telecom Exchanges. ·
3Weeks Safety
Training Course for Inside and Outside Plant Troubleshooting. NHS Royal
Sussex County, England
02/ 2002 – 12/ 2005 Security Officer
Conveyed technical
expertise to the design, installation, and maintenance of a broad range of
electronic equipment including CCTVs, Radio Communications and
PCs. Diagnosed equipment malfunctions as well as repaired network
faults, control and access equipment, telecommunications, radio, and CCTV
equipment. Maintained and repaired systems and equipment according to
manufacturer recommendations and specifications. In line with Standard
Operating Procedures; planned, installed, upgraded, operated, controlled, and
maintained security networks, CCTV, alarm controls, JAMES
VANBUSKIRK
PAGE 3 radio,
telecommunications, and control and access equipment for data, voice, and
text within one or more computer systems. PREVIOUS
PROFESSIONAL EXPERIENCE Early career
experience includes: Senior Field Electronics Technician for
H.E. Butt. Electronics and Communications Technician
for the United States Marine Corps (HF, UHF, and VHF Communications) and
Analog and Digital
RADAR
Customer Service Technician for AT&T TECHNICAL
PROFICIENCIES Networking and
Telecommunications Hardware and Software •Network and Telecommunications
Protocols Third Party
Products and Services • Database Information Modeling Tools • Operating
Infrastructure Configuration
Management of Cisco Routers, Switches, Hubs Servers, Nortel Large and Small
Switch and PBXs AT&T Large and Small Switches and PBX • Familiar with
Network and Telecommunication Traffic Analysis National / International
Standards NETWORK HARDWARE Nortel 11C – 81C
(Nortel Communications Server 1000), Norstar, Call Pilot, BCM, AT&T PBXs,
Key Systems, and Switches, Panasonic PBXs, Comdial PBXs, LAN /
WANs IBM Servers, HP Servers w / Raids, HP PCs, HP Laptops, HP Laser
Printers, HP Hubs, Dell Servers, Dell Laptops, Dell PCs, Dell Thin Clients,
3Com Hubs, Cisco Switches and Hubs, Cabletron Hubs, Patch Panels, 66-M50 and
110 Terminal Blocks, BIX blocks, Modems (Frame Relay, ISDN, T1), PRI,
BRI, TCP / IP, Ethernet, DHCP, DNS, WINS, Fiber Optic Receivers and
Repeaters, , Voice, Data, Fiber Optic, Coax, IFL Cables, Com Tech Terminal
Server with modules, ATM Machines, Credit Card Machines, Fax machines,
State Equipment, Check Point Equipment, Check Scanners, Scanner / Scales, Dot
Matrix Printers, Arlans, Repeaters, Telxons, Multiplexes, CCTV equipment,
EPOS (Cash Register, Thermal Printers and Credit Card, Wi-Fi, and,. Polycom
Video Conference Equipment, and Firewalls in ADSL Routers COMMUNICATIONS HF, UHF, and VHF Communications, Analog and
Digital Radar Equipment, Motorola Hand Held Radios and Base Stations, GSM
Gateways and Power Boosters Wireless Access Points, General Electric
Satellite Communications (Dish, Transmitters, Receivers, and Indoor Units),
Space Net Satellite Communications (Dish, Receivers, Transmitters, and Indoor
Units), EDUCATION / CERTIFICATIONS PACE UniversityMASTER OF
SCIENCE
INTERNET TECHNOLOGY Currently
Enrolled PACE University Bachelor of Science
Professional Technology Studies NACTEL
Program (TELECOMMUNICATIONS) 3.51 GPA Del Mar College
Associates Degree Electronics and Communications CERTIFICATIONS COMPTIA Security
+ Certification
Network+ Certification
A+ Professional IT Technician AVAYA Avaya Call Pilot Administration and
Applications PASMI-102Implement: IP Office Professional
Edition Avaya IP Office 5.0 NORTEL BCM50 Release 2.0 and BCM 200/400 Release
4.0 Configuration Boot camp Nortel Meridian 1 Option 11C Installation
Maintenance and Database Communication Server 1000 Release 5.0 JAMES
VANBUSKIRK
PAGE 4 AWARDS AND HONORS: ·
Received a
Franklin Award from the US Embassy for Innovative and Creativity in Telephone
Creativity 2009 ·
Received a
Letter of Appreciation from the White House Communications Agency for
Outstanding Customer Service and Knowledge in the Communications Field. ·
Letter of
Appreciation from the US Embassy for Outstanding Telecommunications work. ·
Received a
Certificate of Accommodation from the United States Marine Corps
from 06/1981 –
12/1990 ·
Received
several Meritorious Masts (3rd
award) and Letters of
Appreciation ·
(7th award for
Exemplary Leadership and performance of duty by the Marine ·
Corps from
09/194 – 09/1977 and 06/1981 – 12/1990 ·
Received
several outstanding appraisals for several $15 Million Dollar projects for
outstanding Technical leadership. ·
Achieved the
Dean’s List on several occasions at Del Mar College for outstanding work over
several semesters from 01/1991 – 12/1992 and 09/1995 – 12/199 TRAINING COURSES Global Knowledge Interconnecting Cisco Network Devices Part
1 Test Prep 640-822 Interconnecting Cisco
Networking Devices Part 1 ((ICND1) Scan Source Communications Implementation Workshop Learning Tree International Voice over IP: Hands-On Modern Telecommunications: Hands-On Network
Convergence Avaya University ATU0214WEN- IP Office Technical Delta
Release 6.1 AVA00920AEN- IP Office Standard Edition
Implementation Workshop (Assessment) ATC1203AEN- Avaya IP Office Level
Assessment AVA00916WEN- IP Office Hardware and Data
Components AVA00805WEN- Install and Initialize S8400
Media Server Solutions Avaya IP Office 5.0AVA00805AEN- Install and
Initialize S8400 Media Servers (Assessment) ATC00940WEN- WAN Services and MPLS SIP
Technologies Avaya Call Management System 16.3: Level 1 AVA00812WEN- Administering Avaya
Interactive Response 6374WAvaya Communication Server 1000 UCM
Architecture Fundamentals 0200JMeridian 1 and Avaya CS 1000 7.5
Familiarization Assessment ATC01203AEN Avaya IP Office Level
Assessment ATU01201WEN IP Office Release 5 Technical
Delta ATU02142WEN IP Office Technical Delta
Release 6.1 AVA00810WEN Speech Technologies (ASR/TTS)
for Avaya Self-Service Solutions AVA00811WEN VoiceXML for Avaya Self-Service
Solutions AVA00831AEN VoIP in Practice (Assessment) Foreign Service Institute US Dept of
State Networking Protocols
Introduction to ISDN LDAP Fundamentals
ISDN Protocols Introduction to MPLS
IP Addressing
and Subnetting Working with TCP/IP IPv6
Transitioning to
IPv6 Cryptography
Encryption
Technologies Test Prep 640-822 Interconnecting Cisco
Networking Devices Part 1 (ICND1) Test Prep 640-816 Interconnecting Cisco
Networking Devices Part 2 (ICND2) ICND1 1.0: Network Environment Management
ICND2 1.0: Extending the LAN to WAN JAMES VANBUSKIRK
PAGE 5 ICND1 1.0: WAN Encapsulation and Dynamic
Routing using RIP
ICND2 1.0: EIGRP Implementation ICND1 1.0: WAN Technologies and
Routing
ICND2 1.0: Routing Fundamentals, Subnetting, and VLSMs ICND1 1.0: Packet Delivery, Security, and
Remote Access on the Router
ICND2 1.0: Access Control Lists ICND1 1.0: Routing and Addressing in the
LAN
ICND2 1.0: VPN and Point-to-Point WAN Connections ICND1 1.0: Wireless LANs
ICND2 1.0 Improving Switched Network and VLAN Performance ICND1 1.0: Switch Optimization, Security,
and Troubleshooting
ICND2 1.0: Address Space Management ICND1 1.0: Network Communications and
Connections
ICND2 1.0: Single-Area OSPF Implementation ICND1 1.0: Switched LANs
ICND2 1.0: Small and Medium Network Implementations ICND1 1.0: Network Fundamentals Cisco ARCH 2.0: Advanced Addressing and
Routing Design Test Prep 70-291 Implementing, Managing,
and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Test Prep 70-646 PRO: Windows Server 2008,
Server Administrator Planning Windows Server 2008 Deployment
Windows Server 2008 Management and Delegation Windows Server 2008: Application Servers
and
Services
Access Control in Windows Server 2008 R2 Windows Server 2008 Backup and
Recovery
Management Improvements in Windows Server 2008 R2 Improvements to Role Services in Windows
Server 2008 R2 Managing File Servers and Data Provisioning
in Windows Server 2008 Accessing Windows Networks Remotely in
Windows Server 2008 Windows Server 2008 Application Server
Management and Application Provisioning Certificate Services, SANs, and High
Availability in Windows Server 2008 Patch Management and Securing and
Monitoring Servers in Windows Server 2008 Active Directory Domain Services in Windows
Server 2008 R2 Planning Active Directory and Group Policy
in Windows Server 2008 Installing and Configuring Exchange Server
2010 Virtualization with VMWare: An Overview
VMware Server Overview VMware Datacenter Overview Troubleshooting Servers
Disaster Recovery and
Server Backups Servers and Their Components
IDE, SCSI, and Server Storage The Fundamentals of Networking
LAN Technologies Understanding and Maintaining Networks
Network Operating Systems and Clients Network Troubleshooting
WANs and Remote Connectivity Fault Tolerance and Disaster Recovery
Understanding and Supporting Networks Managing Operating Systems
Maintaining Operating Systems Operating Systems Maintenance and Environment
Installation and Configuration Network Security
General Security
Concepts Operational and Organizational Security
Managing IT Security Implementing IT Security and Workplace
Safety Measures
Implementing IT Security Running Queries and Manipulating Data in
SQL Server 2008 Customizing Windows 7
Getting Started with Windows 7 Microsoft Windows 7: First Look for End
Users
Setting up and Securing Windows 7 Getting Started with Lotus Notes 7 and Mail
Using Lotus Notes 7 Remotely Managing Mail, Instant Messaging, and
Contacts in Lotus Notes 7 Working with Databases, the Calendar, and
the To Do List in Lotus Notes 7 Backup and Security Settings in Microsoft
Windows XP Installing Windows XP Professional Managing Files, Folders, and Devices in
Microsoft Windows XP Networking Protocols and Services in
Microsoft Windows XP System Reliability and the Desktop in
Windows XP Professional Advanced Data Management in Excel 2007 Configure Windows Vista Environments Introduction to Telecommunications
The Telecommunications Industry Overview 2.5G Communication Systems
4G Implementations CCNT Basic Telecommunications v6.0 Part 1
CCNT Basic Telecommunications v6.0 Part 2 Effective Telephone Techniques
Introduction to Signals and Signal Transmission Communications Security
Infrastructure
Security JAMES VANBUSKIRK
PAGE 6 Digital Subscriber Line
Using Effective Remote Communication Telecommunications Industry Overview
The Telecommunications Industry Overview: Version 2 Telecommunication Essentials
Telecommunications and Network Security Overview of SONET and SDH
Implementing Quality of Service Frame Relay Concepts
Frame Relay Signaling and Applications Systems and Signals
Security,
Safety, and Communication PSTN and VoIP Fundamentals
VoIP Quality and Security Introducing Voice over IP
Cisco CVOICE 6.0: Understanding VoIP Components and Requirements Building and Securing VoIP Networks
Cisco Voice Over IP Integrated
Application Cisco ONT 1.0: Network Requirements and
Introduction to
VoIP
Cisco ONT 1.0: Supporting
VoIP VoIP Technologies Planning Project Procurement
Procurement Integrity Recognizing Safety Procedures, Effective
Communication, and Professional Behavior Delivering Voice and Data in Diverse
Network Environments Getting Started with Crystal Reports
2001
Managing Data and Distributing Reports with Crystal Reports XI ITIL v3 Foundation Syllabus v4.2: ITIL and
the Service Lifecycle IT Project Management Essentials:
Introduction to IT Project Management ITIL® 2011 Edition Foundation:
Introduction to Service Operation |
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Languages: |
Languages |
Proficiency Level |
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English |
Fluent |
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